FAQs

  • Order must meet $250 minimum to qualify for delivery*

    Delivery & pick up - $125
    Delivery, set up & pick up - $160
    Delivery & pickup outside of our normal hours - Additional $100 fee

    We only deliver in Charlotte and surrounding areas. Feel free to contact us for more information.

  • 9:00 AM - 5:00 PM M—F
    9:00 AM - 3:00 PM Sat-Sun

  • We advise to reserve your rentals two months in advance to ensure the products availability.

  • Cancellation more than 30 days before the event: Full refund of the deposit.

    Cancellation between 15-30 days before the event: 50% refund of the deposit.

    Cancellation less than 15 days before the event: No refund.

  • A 50% deposit is required to reserve your items. The remainder is paid 14 days prior to your event.

  • No, we require all items to be returned debris-free. If items are returned damaged, you will be subjected to additional fees.